The very idea of going to the hospital is quite stressful for most people. The actual visit tends to make that anxiety even more pronounced. It will be impossible to prevent anyone in a hospital setting from never experiencing this sort of concern, but these institutions can definitely do a better job on their end to help alleviate client fear.
Better Emergency Room Services
This is the part of the hospital people access the most often in their lives and it tends to be quite busy. However, that congestion means that communication frequently suffers. If there are not enough beds, then patients will have to sit while waiting for treatment or lie on gurneys backed up in the hallway. This is hardly appropriate, especially when clients have issues that require rest and relaxation. You won’t be getting either of those in an emergency department. More doctors and staff must also be available as needed to help with delays and back-up.
Better Room Maintenance
Depending upon the patient’s issue, they need the equipment in their room to be functioning properly at all times. Staff must be available to check, repair, or replace such devices as needed. Rooms must also be kept clean and sanitary, and all staff and visitors must observe posted procedures regarding the wearing of masks, gowns, and gloves.
We mentioned improved communication in the emergency room; this courtesy also must extend to those who have been admitted to the facility. Nurses and doctors must communicate fully and clearly all of the details regarding a patient’s current state and the steps being taken to make them feel better. They should verify that these details are fully understood by the patient or their representative. Hospital staff must also take the time to answer any relevant questions posed to them.